We deliver worldwide. Please note that custom charges may occur for any delivery outside of the European Union. In that case, the charges for custom clearance are payable by the customer.


Indicative cost and time of delivery

We provide free shipping for all orders above 50€.

For all other international shipments, the standard delivery time is 2-3 weeks depending on customs clearance.

For orders less than 50€ the following pricing applies:

– USA: 10€

– Europe: 5€

– Russia, Kazakhstan, Ukraine and Belarus: 5€

– Destinations outside the above: 10€

We reserve the right to change the shipping prices.


Shipment Tracking

Once the carrier takes charge of your parcel, your shipment tracking number will be communicated by e-mail. Please check your spam or junk folder in your mailbox if you have received nothing within one business day of placing your order.

If you choose Mondial Relay for your delivery, you have 14 days to withdraw your parcel as soon as it is available for pick-up at your nearest service point. After this time period, the parcel will be returned to us automatically.



Who handles customs, duties and taxes for international shipments?

For international shipments, all customs, duties and taxes are the responsibility of the customer. As the taxes and duties vary by country, please check with your customs office for estimated cost.

*IMPORTANT: We cannot guarantee that you will or will be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This only applies to international orders.

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